Frequently Asked Questions

#1 ARE REPLACEMENT PARTS AVAILABLE?

Depending on the age of the product you own, we have many replacements parts available. The cost of these parts varies. Using the “Contact US” section of the website please send us a photo of the item you have, and a description of the part you need. Someone will contact you shortly.

#2 MY INFLATABLE WON'T HOLD ARE. WHAT SHOULD I DO?

If your style of inflatable has a Boston Valve, remove the valve completely and reinstall, making sure that there is a tight seal where the valve meets the inflatable. If you inflatable does not have a Boston Valve, or you are sure that the item you have is not leaking from the valve, inflate the item and listen closely for a leak. Once the leak it found, use a PVC repair patch to seal it. If you do not have a repair patch, contact our customer service through the “Contact US” section of the website.

#3 IS THERE A FRONT AND A BACK?

No, wakeboards are designed to ride in either direction.

#4 WHICH FOOT GOES IN FRONT?

Generally speaking, a right handed person will ride with their left foot forward, while a left handed person will have their right forward. A good way to know for sure is to ask the rider which foot they would lead with if they slid down a hallway in their socks. This would be the foot they would want in front.

#5 HOW FAR APART DO I PUT MY FEET?

While there is no set distance, having your feet shoulder width apart and slightly facing out from center is the most common orientation. Whatever feels comfortable to the rider works.

#6 HOW FAST SHOULD I GO WHEN I WAKEBOARD?

You don’t want to go too fast when learning to wakeboard. Wakeboards have lots of “lift” and you can ride at fairly slow speeds (16-18mph). You can speed up as you gain more confidence and do more tricks, but most riders rarely exceed speeds of 21 mph. Almost any boat can pull fast enough to wakeboard behind.

#7 WHICH BINDING IS BEST FOR ME?

The function of the binding is simply to hold the rider on the board. The more “radical” the tricks, the more binding support is needed. The binding boot will fit snug to reduce wiggle room and the potential for injury. The only other factor to consider is comfort. Some less expensive bindings may be more comfortable than the high end bindings. The less expensive bindings also tend to be easier to get on and off, a good consideration for beginner riders.

#8 WHAT’S THE DIFFERENCE IN HYDROSLIDE BOARDS AND OTHER KNEEBOARDS?

HydroSlide kneeboards have the patented “Thin Profile.” The board is thinner on the edge than in the center. This allows for much sharper turning while riding. Our kneeboards also have the patented “Hydro Hook” to hold the rope handle. This makes it much easier to mount and strap in to the board.

#9 HOW DOES THE HYDRO HOOK WORK?

When the rider is in the water with the rope handle and kneeboard in front of them, they press down on the front end of the Hydro Hook to expose the hook and place the rope handle in it. With the rope secured to the board, the rider can then focus on pulling themselves onto and cinching the strap down to their legs. Once the rider is secure, they simply grab the rope handle out of the hook and they are ready to ride. The Hydro Hook is spring loaded and will disengage once the handle is removed. You can also check out our new Hydro Hook video in the video section.

#10 WHAT’S THE DIFFERENCE BETWEEN STANDARD AND PARABOLIC KNEEBOARD SHAPES?

Standard and parabolic boards give the same amount of “lift” out of the water, but the side cut outs of the parabolic board makes it much easier to do turns and spins

#11 DOES IT MATTER WHICH SKI GOES ON WHICH FOOT?

No. When skiing on 2 ski’s, either ski can go on either foot.

#12 WHEN SLAOM SKIING, WHICH FOOT GOES IN FRONT?

Either foot can go in front. A right handed person will generally lead with their left foot, while a southpaw will lead with their right.

#13 HOW FAST SHOULD I SKI?

If you are riding on 2 ski’s, 18-24mph. On a slalom ski, a slightly faster speed of 21-26mph is recommended.

#14 WHAT SKI SHOULD I CHOOSE?

The biggest factor to consider when picking out water ski’s is the weight of the skier(s). The second factor is boat speed.

Kid’s ski’s will be good for a skier up to 100lbs. Intermediate ski’s will accommodate a skier up to 125lbs. Adult size ski’s are recommended for anyone over 125lbs. Generally speaking, the wider the ski, the easier it is to get up on because there is less pull on the skier’s arms.

If you have a heavy person and only standard width ski’s, you will need to pull them faster. This will have the same effect as using a wider ski, but will add more pull to the skier’s arms.

The narrower a ski is at the tail end, the faster it will turn. The wider the ski is at the nose, the easier it is to “break” and turn sharper.

#15 WHICH BINDING SHOULD I USE?

The purpose of the ski binding is to hold the skier in place while skiing. Recreational ski bindings are designed to release during a fall. The most important aspect of a ski binding is comfort while riding, so choose the binding fits the best. REMEMBER: THE BEST WAY TO MINIMIZE INJURY DURING A FALL IS TO LET GO OF THE SKI ROPE IMMEDIATELY.

#16 WHAT DOES THE CONCAVE AREA ON THE BOTTOM DO?

The purpose of the concave bottom is to hold the ski in place in sharp turns. It also breaks the surface tension of the water and allows the ski blank to “sit down” in the water. This lets the ski track much better.

 

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